Facilization has been implementing internationally recognized CRM systems such as Creatio to financial institutions in Europe. For Creatio CRM, Sales or Marketing, our services include consultation, custom implementations, support, and training, customized to your company’s specific business processes, and needs. The secret to our success is simple: we adapt our solutions to your business model, market, and industry.
Accelerate and align your sales and marketing teams by utilizing a seamless lead-to-revenue process via a unified platform. Enabling total control over the customer journey with a 360° customer view and create better customer relationships, more leads, and better customer retention.
With Creatio Sales module you can efficiently manage the complete sales cycle-from lead to repeat sales- and automate sales processes of any type, for all organizations.
Take advantage of Creatio’s intelligent goal-setting, forecasting, and analytics functions which allow for viewing up-to-date sales metrics – from general company-wide indicators to territory, team, and individual metrics.
Organize your customer journeys and accelerate lead-to-revenue with Marketing Creatio, a holistic marketing automation system that lets you create and manage multi channel marketing campaigns to deliver the most personalized customer experiences. Reach your audience with the right message, at the right time.
FaciliCom is our scalable Microservices SMS Delivery Service. With open interfaces for seamless integration with your core systems, a responsive UI portal for monitoring processing results, and the option for deployment in the Cloud or on-premises, FaciliCom ensures efficient SMS delivery with full audit logs and security tracking.
Director, Sales and Account Management
Gerti joined Facilization in 2012 as the Consulting Service Manager and has since played a leading role in projects, guiding our teams from evaluation to conception
Read moreGerti joined Facilization in 2012 as the Consulting Service Manager and has since played a leading role in projects, guiding our teams from evaluation to conception and throughout completion. He has been integral to the development of our CBS business line, overseeing the growth of the company’s CBS project portfolio both in revenue and customer satisfaction.
As the Sales Director for Facilization, he now leads our sales team into strategically expanding the company's customer base and business relationships. He thoroughly enjoys partnering with our customers to understand their business needs and providing end-to-end solutions to help them achieve their objectives.
Gerti graduated in Computer Science from the American University in Bulgaria and holds an MSc in Software Systems Engineering from RWTH Aachen University, Germany. He started his career in 2004 in the IT Department of the former American Bank of Albania (later Intesa Sanpaolo Bank Albania).
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Director, Business Development and Marketing
Gerd joined Facilization in 2021 as the Business Development and Marketing Director. In his current role, he leads our Business Development and Marketing team in developing new strategic partnerships and business opportunities across Europe.
Read moreGerd joined Facilization in 2021 as the Business Development and Marketing Director. In his current role, he leads our Business Development and Marketing team in developing new strategic partnerships and business opportunities across Europe.
Prior to joining Facilization, Gerd held various roles within the financial industry domain, amongst others, as a Team Leader in Loan Loss Provisioning and Risk Weighted Assets at Raiffeisen Bank Albania and later as Senior Manager of Risk Consulting and Advisory Services at KPMG Malta.
Gerd graduated in Banking, Finance, and Insurance from the University of Milan-Bicocca (Italy) and holds a Master of Science in Banking and Finance from the University of Sheffield (UK). He speaks fluently English, Italian, and Albanian.
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