Customer Success Stories

Trust Payments

Trust Payments

Trust Payments Malta Limited is part of the Trust Payments Group in the United Kingdom. Founded in 2019, it is a regulated financial institution specializing in offering various merchants omnichannel payment processing and business solutions for faster and more secure payments. In addition to being an acquirer and settling merchant payments, Trust Payments Malta Ltd. also offers its own POS solution.



Trust Payments was looking for a proven Core Banking and Payment Gateway that would provide them with a great platform to improve operational efficiency and reduce time and cost. Trust Payments was looking to run its banking application system in a secured and scalable Cloud, operated at high SLA standards.

To achieve its goal, the fintech required the following challenges to be overcome:

  • Improve operation efficiency via work automation.
  • Facilitate segregation of data and information utilizing a platform that supports different permission levels, has built-in mechanisms to control abuse and facilitates reporting.
  • Integrate new payment channels and correspondent banks faster.
  • Integrate with other SaaS solutions in AWS.
  • Reduce fees paid to correspondents and third parties.
  • Adapt to the constant industry changes with a payments solution that will remain compliant with the ever-changing European Payments landscape including SEPA Rulebook changes, SWIFT FIN / ISO20022 Releases, CHAPS and FPS requirements.


  • Satisfy all regulatory and IT security aspects governing the Trust Payments operations.
  • Improve automation and efficiency by integration with other applications in use by Trust Payments.
  •        Provide intelligent routing and direct communication based on Correspondent Bank (BIC, IBAN, Sort Code).
  •       Ensure scalability that will enable the institution to offer payment account services to its clients in the future.


To overcome these challenges, Facilization provided the following:

  • Implementation of the latest versions of Oracle Flexcube Universal Banking (FCUBS) and Oracle Banking Payment (OBPM), thus decoupling the deployment.
  • Implementation of SEPA Credit Transfer payments, Cross Border Payments, High-Value Payments (CHAPS) and Faster Payments (FPS).
  • Oracle Cloud Infrastructure(including Database, WebLogic, Compute, Storage, Load Balancer, Web Application Firewall); Primary CBS and Disaster Recovery in OCI.
  • Integrationwith Other Apps on AWS.


Business Outcomes:

  • A quick transition from manual application to an automatic payment gateway in Oracle Cloud Infrastructure;
  • Scalability of the system and alignment between business volumes and diversity growth with OCI consumption;
  • Compliance with local and EU regulations.