Customer Success Stories

Trust Payments


Trust Payments Malta Limited is part of the Trust Payments Group in the United Kingdom. Founded in 2019, it is a regulated financial institution specializing in offering various merchants omnichannel payment processing and business solutions for faster and more secure payments. In addition to being an acquirer and settling merchant payments, Trust Payments Malta Ltd. also offers its own POS solution.


Trust Payments was looking for a proven Core Banking and Payment Gateway that would provide them with a great platform to improve operational efficiency and reduce time and cost. Trust Payments was looking to run its banking application system in a secured and scalable Cloud, operated at high SLA standards.

To achieve its goal, the fintech required the following challenges to be overcome:

  • Improve operation efficiency via work automation.
  • Facilitate segregation of data and information utilizing a platform that supports different permission levels, has built-in mechanisms to control abuse and facilitates reporting.
  • Integrate new payment channels and correspondent banks faster.
  • Integrate with other SaaS solutions in AWS.
  • Reduce fees paid to correspondents and third parties.
  • Adapt to the constant industry changes with a payments solution that will remain compliant with the ever-changing European Payments landscape including SEPA Rulebook changes, SWIFT FIN / ISO20022 Releases, CHAPS and FPS requirements.
  • Satisfy all regulatory and IT security aspects governing the Trust Payments operations.
  • Improve automation and efficiency by integration with other applications in use by Trust Payments.
  • Provide intelligent routing and direct communication based on Correspondent Bank (BIC, IBAN, Sort Code).
  • Ensure scalability that will enable the institution to offer payment account services to its clients in the future.

To overcome these challenges, Facilization provided the following:

  • Implementation of the latest versions of Oracle Flexcube Universal Banking (FCUBS) and Oracle Banking Payment (OBPM), thus decoupling the deployment.
  • Implementation of SEPA Credit Transfer payments, Cross Border Payments, High-Value Payments (CHAPS) and Faster Payments (FPS).
  • Oracle Cloud Infrastructure(including Database, WebLogic, Compute, Storage, Load Balancer, Web Application Firewall); Primary CBS and Disaster Recovery in OCI.
  • Integrationwith Other Apps on AWS.


This engagement was successfully underpinned by Facilization’s deep expertise in the Banking Application domain combined with the expertise in Oracle Cloud Infrastructure (OCI), and its certified OCI Architects were actively engaged in setting up and optimizing the underlying infrastructure running the Flexcube applications of Trust Payments.

Facilization has made significant investments in developing expertise in Oracle Cloud Platform Data Management and Oracle Database to Oracle Cloud integration, to be able to implement Oracle database workloads on the cloud.


Facilization’s team of Oracle certified experts and specialists in areas such as:

  • Oracle Database Cloud Migration and Integration.
  • Oracle Autonomous Database Cloud, and
  • Oracle Cloud Database Services

leveraged their skills and experience, to successfully set up and optimize the cloud database layer on which the Flexcube applications Trust Payments work on.


This has ensured seamless performance and reliability of the applications, while also providing the scalability and flexibility that cloud-based solutions offer.


Business Outcomes:

  • A quick transition from manual application to an automatic payment gateway in Oracle Cloud Infrastructure;
  • Scalability of the system and alignment between business volumes and diversity growth with OCI consumption;
  • Compliance with local and EU regulations.